Shipping policy

Welcome to Mia-fusspflege! We are committed to delivering your orders as quickly and efficiently as possible. All orders are fulfilled and shipped from our location at 1904 W 1st St, Streator, IL 61364, United States.

By making a purchase on our website, you agree to the terms of this Shipping Policy.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification with tracking information when your order has shipped.

2. Shipping Rates & Delivery Estimates

Please Note: Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.

Shipping costs and delivery times depend on the shipping method selected at checkout:

Shipping Method Delivery Time Shipping Cost
FREE SHIPPING 7–14 business days FREE
Standard Shipping 7–14 business days $10.00
Express Shipping 3–6 business days $20.00

Note: Delivery times are estimates provided by carriers and are not strictly guaranteed. Delays may occur due to high carrier volume, holidays, or weather conditions.

3. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.

If you haven’t received your order within the estimated delivery window after receiving your shipping confirmation email, please contact us at DabasolRazadawan@gmail.com with your name and order number, and we will look into it for you.

4. Damages and Lost Packages

  • Damaged Items: If your order arrives damaged, please inspect the package upon reception and contact us immediately at DabasolRazadawan@gmail.com. Please save all packaging materials and damaged goods, and include photo evidence so we can evaluate the issue and make it right.

  • Lost Packages: In the event that your package is lost in transit, please reach out to our support team at DabasolRazadawan@gmail.com so we can assist you in filing a claim with the carrier and arranging a replacement or solution.

Contact Information

If you have any further questions regarding our shipping processes or your order status, please do not hesitate to contact us at: